BriteDash Store
Product Management
A practical guide to adding products, creating sizes and variants, updating quantities, and maintaining your online catalog.
STARTER EDITION · RESEARCHED OCTOBER 20, 2026
Start with one product
Build and check a complete product first. Use it as your model for the rest of your catalog. The size-and-color example in section 4 shows how to organize individual stock items.
Find the task you need
About the visuals
Screenshots are downloaded from the platform's official public documentation. They retain their original appearance and may show different branding, sample data, or an earlier interface. Follow the BriteDash instructions and the matching control names. In the HTML, click any screenshot to enlarge it.
Scope: your existing BriteDash online store, with its domain and payment provider already configured. This documentation-based guide has not been tested in your specific account. All written branding uses BriteDash; official source URLs and original screenshots are preserved.
Where to manage products
Product records and storefront design are managed in different places.
| WHAT YOU NEED | WHERE TO GO |
|---|---|
| Product titles, descriptions, media, and prices | Payments > Products |
| Stock counts and inventory settings | Payments > Products > Inventory Inventory may be in the Products dropdown. |
| Which products appear in a particular store | Sites > Stores > select store > Products |
| Product page layout and selectors | Sites > Stores > select store > Pages Edit the Product Details page. |
| Sales and payment records | Payments > Orders / Transactions |
Official resources: [2] Set up an ecommerce online store · [3] Select or filter products per store · [4] Inventory management
Make a product available in the right store
Open the product under Payments > Products. Turn on Include in Online Store, then save.
Open Sites > Stores, select your store, and open Products. Check the product's inclusion setting for this store. Changes in this store selection screen save automatically.
Open the public store and confirm the item appears where expected. Check the relevant collection as well.
There are two levels of visibility
The product-level toggle makes an item eligible for stores. Store-specific selection controls an individual storefront. New eligible products are included in all stores by default, so review this when an account has several stores. [3]
Before you begin
Prepare a title, description, photographs, selling price, size/color choices, and actual available stock. Use the correct business account. If editing controls are missing, ask your administrator to review Settings > My Staff > your user > Roles & Permissions. Products has separate view, create/edit, import, duplicate, bulk-manage, and delete permissions. [25]
Add your first product
Use this sequence for a physical item such as a shirt, mug, or book.
Go to Payments > Products and choose + Create Product. Enter the product title. [1]
Write the description and add product media. Explain what the customer receives, materials, measurements, care instructions, and any important limitations. Rich text and multiple images/videos are supported. [2,22]
Set up pricing: select One time for a normal single purchase, enter the Amount, and confirm the currency. An optional Compare-at Price displays a reference price beside the selling price. [1]
If there are sizes or colors, follow section 4 before completing inventory. Each sellable combination needs the correct price and count.
Save, then open the saved price or variant to complete SKU, inventory, and Shipping and Delivery details. Use Physical for shipped merchandise and check the weight/dimension units. [6,19]
Enable online-store availability, save, and review the correct store's product selection. Check the public listing before promoting it. [2,3]
To edit later: open the existing product, update its details, and save. Review the live listing afterward. [2]
Tax fields in the product editor
BriteDash documents Product Tax Code, Include tax in prices, and manual tax controls. Follow your store's approved tax setup when completing these fields. [24]
If this is a subscription
Use a recurring price with the required billing interval. Enable store availability, then save and publish all store pages so recurring-product presentation is current. Confirm the billing terms on the storefront. [21]
Recommended product description outline
What it is · What is included · Size/fit or dimensions · Materials/specifications · Care/use instructions · Delivery expectations
Official resources: [1] Create and sell products · [2] Set up an ecommerce online store · [6] Weights, dimensions, and SKU information · [21] Recurring products in ecommerce stores · [22] Online store launch: product descriptions, media, variants · [24] Product tax settings
Add sizes and other variants
An option is a category such as Size. An option value is a choice such as Small. A variant is the specific combination a customer buys.
Example: one shirt, two option groups
| OPTION NAME | OPTION VALUES |
|---|---|
| Size | Small, Medium, Large |
| Color | Black, White |
Open the product and locate Variants. Add the option name Size, enter Small, Medium, and Large as separate values, then click Done. [1]
Add another option group for Color with Black and White. Review the resulting combinations. Sizes can also be numbers, such as 6, 7, and 8. [1,22]
Check each variant's price, compare-at price if used, and available quantity. Enable inventory tracking for stock-limited variants, then save. [1]
Worked catalog example - illustrative values
| VARIANT | SKU | PRICE | STOCK |
|---|---|---|---|
| Small / Black | TEE-BLK-S | $25.00 | 8 |
| Medium / Black | TEE-BLK-M | $25.00 | 12 |
| Large / Black | TEE-BLK-L | $27.00 | 6 |
| Small / White | TEE-WHT-S | $25.00 | 5 |
| Medium / White | TEE-WHT-M | $25.00 | 9 |
| Large / White | TEE-WHT-L | $27.00 | 0 |
Three sizes multiplied by two colors gives six combinations. The example has 40 saleable shirts in total, but stock belongs to the individual combinations. Do not enter 40 into every row.
Sizes are product choices; quantity is a count
A shopper selects a size and color, then chooses how many of that item to buy. A size chart belongs in the product information or media; it does not create selectable size choices.
Official resources: [1] Create and sell products · [22] Online store launch: product descriptions, media, variants
Maintain individual variants
Review the exact size/color combination before changing its information.
Add or change a size after launch
Open the product and its Variants section. Edit the relevant option values to add the new size or correct a label. Review every affected combination before saving. Then complete the new rows' prices, SKUs, stock, and media. Recheck existing rows as a recommended precaution. [6,22]
For a temporarily unavailable size, keep its variant and use the inventory controls on section 6. For permanent removal, follow the price/variant deletion instructions on section 8.
Open the detailed price or variant record
Save new product and variant changes first. Newly added, unsaved prices may show a New tag; their detail pages are available after saving. [6]
Click the saved price/variant tile or its linked name. Complete its SKU, weight, dimensions, and stock settings; save your changes. [6]
Recommended SKU pattern: use one clear identifier per sellable combination, such as TEE-BLK-M. Consistent SKUs help you distinguish similar rows during stock updates.
Assign an image to a size/color combination
In the product's Variants section, click the small thumbnail beside the relevant variant. [7]
Choose an existing media image or upload the correct image, then save your changes. Repeat for other combinations as needed. [7]
Check the public product page. Selecting a variant selects its assigned image. Clicking an image does not select the variant. If no image is assigned, the current image can remain unchanged. [7,8]
Recommended naming practice
Keep size labels consistent across your catalog. For example, use Small / Medium / Large throughout rather than mixing Small, M, and LG without a clear reason.
Official resources: [6] Weights, dimensions, and SKU information · [7] Variant-specific product images · [8] Customize product selector styles
Add or remove quantities
Use stock counts to record the saleable units you actually have for each variant.
Go to Payments > Products > Inventory. Search by SKU, product name, or variant name. [4]
Find the exact row. Check Track Inventory for stock-limited merchandise and review Continue Selling When Out of Stock. [5]
Change the available quantity to the correct remaining total. Save the changes. Use Cancel if you need to discard them. [4]
Reopen the row and check the saved number. As a recommended check, review the public product page after changing availability.
Common adjustments - examples
| WHAT HAPPENED | CALCULATION | NEW TOTAL |
|---|---|---|
| Received 10 Medium / Black shirts; 12 were available | 12 + 10 | 22 |
| Removed 3 damaged units from 12 available | 12 - 3 | 9 |
| Sold 2 units outside this store; 12 were available | 12 - 2 | 10 |
| Physical count finds 7 saleable units | Replace the recorded count | 7 |
What happens at zero?
With tracking enabled, zero stock can make the item unavailable. Keep out-of-stock selling off when you want to stop accepting orders for depleted stock. Turn it on only when you intend to accept orders without available inventory. [4]
Recommended stock discipline
After a store order, inspect the recorded count before making another adjustment. Avoid deducting the same sale twice. For returns, compare the count with the saleable goods received before adding stock back.
The Inventory page requires Save or Cancel before leaving. A missing SKU is displayed as NO SKU; clicking a variant opens its detail record. [4]
Official resources: [4] Inventory management · [5] Bulk inventory management
Update stock in bulk
Bulk inventory changes are useful when several variants need the same adjustment.
Open Payments > Products > Inventory. Search or filter to find the relevant products or variants. [5]
Select the intended rows, then open Bulk Actions. Choose Update Available Quantity. [5]
Enter a value and choose Add or Set. Read the affected-variant preview carefully, then save. [5]
Choose the correct operation
| OPERATION | MEANING | EXAMPLE |
|---|---|---|
| Add 5 | Increase each selected row by five units. | 8 becomes 13. 12 becomes 17. |
| Set 5 | Replace each selected row with five units. | 8 becomes 5. 12 becomes 5. |
Adding 5 to six selected variants adds 30 units across the catalog. Setting those six variants to 5 makes the total 30, regardless of their previous counts. These are illustrative examples.
Change tracking rules in bulk
Choose Set Inventory Status to change Track Inventory and/or Continue Selling When Out of Stock. The chosen status overrides the existing settings on the affected rows. Review mixed selections carefully. [5]
Confirm the affected rows on every page
BriteDash's changelog says selections can persist across pagination, but also says only current-page items are processed. Treat the preview as the check, process page by page where necessary, and verify the results. [5]
Reducing stock: this documented bulk quantity action offers Add and Set. To remove units, set the correct remaining total; for different totals on different variants, edit their individual quantities. Do not assume a negative Add value is accepted. [4,5]
Official resources: [5] Bulk inventory management
Hide, duplicate, or remove
Choose the action that matches what you want customers to see.
| GOAL | ACTION |
|---|---|
| Stop selling temporarily in one store | Exclude the product under that store's Products tab. [3] |
| Remove availability across stores | Disable product-level Include in Online Store. [3] |
| Keep one size listed but unavailable | Use zero tracked stock and turn off out-of-stock selling. [4] |
| Create a similar new product | Use Duplicate, then review all copied settings. [23] |
| Permanently remove an eligible product | Delete it from Payments > Products. [9] |
Duplicate a product
Open the product's three-dot Actions menu and choose Duplicate. Review the copy's name, pricing, variants, images, and settings before saving. Recommended checks: replace copied SKUs, enter actual stock, and verify visibility. [23]
Delete a product or a variant
For a product, go to Payments > Products, locate the item, click its delete/trash control, and confirm. [9]
For a price or variant, open the product editor and use Delete Price or the price/variant delete control. BriteDash does not allow deletion of the last price/variant. [6,9]
Deletion is permanent. Existing orders, transactions, invoices, and subscriptions that contain the product are not necessarily removed. Deleting a product is not a refund or subscription-cancellation procedure. [9]
If Delete is unavailable
Check Products View/Delete permissions. Calendar-created and Memberships/Communities-created products have restrictions; SaaS products with active or past-due subscriptions are protected. Bulk deletion skips protected items. Gateway records may require separate review. [9]
Official resources: [3] Select or filter products per store · [9] How product deletion works · [23] Duplicate existing products
Organize the storefront
Collections group related products. Store settings control how shoppers browse them.
Create or maintain a collection
Go to Payments > Products > Collections and click Create Collection. Enter its name and optional image/SEO details. [13]
Choose Manual to hand-pick products, or Smart to populate the collection using conditions. Save. [13]
| COLLECTION TYPE | HOW TO MANAGE IT |
|---|---|
| Manual | Add/remove selected products and arrange items manually. |
| Smart | Change rules based on title, variant title, price, or inventory. Choose All/Any conditions. Manual additions/removals are disabled. |
A product can belong to multiple collections. Smart updates may take a few minutes. The collection type cannot be changed after creation; create a replacement collection if you need another type. [13]
Change the order products appear
Open Sites > Stores > your store > Products. Enter whole-number Display Priority values and save: lower numbers appear first. In the Product List page builder, set the Product List element's default sorting to Featured. Save/publish and check the storefront. Equal priorities sort alphabetically; out-of-stock products move to the end. [14]
Show sizes as buttons or dropdowns
Edit the Product Details page and select its Product Element. Under Variants styling, choose Dropdown or Pills, preview, save, and publish. Pills are button-style choices; shoppers select one value per option group. Existing stores retain dropdowns until changed. [8]
Official resources: [8] Customize product selector styles · [13] Manual and Smart Collections · [14] Manual product sorting
Bulk edits and CSV imports
Use editing tools for an existing catalog. Use import tools to bring in new products.
Spreadsheet view: different edits on many products
Under Payments > Products, select the products and click Bulk Edit. [11]
Edit the grid cells. Use Manage Fields to show pricing, inventory, SEO, or other available columns. [11]
Correct highlighted errors and click Save. A single invalid required field can block the whole grid. Hidden required columns still need valid values. Dashes can indicate non-editable fields. [11]
Bulk actions: the same change on many products
Select products and use Bulk Actions for visibility, prices, compare-at prices, collections, or deletion. Pricing changes affect the selected products' variants. Product-level visibility applies across stores; use Sites for one-store visibility. Review selection scope: the top checkbox selects the current page; a separate Select All prompt can expand it. [10]
Import new products from CSV
Click Import as CSV on Payments > Products and download the current sample. [12]
Fill in that template. Preserve every column header and its structure, even when irrelevant values are blank. Save as CSV. [12]
Upload, review the preview, correct any errors, and click Import Products. The article lists a 10 MB file limit. Recommended: start with a small sample and inspect the resulting variants. [12]
Do not rely on CSV to update existing products
The official import article contradicts itself: one note says matching SKUs can update products, while its FAQ says updates/overwriting are unsupported. Use the product editor, spreadsheet view, or Inventory for maintenance until your account's behavior is confirmed. [12]
Official resources: [10] Bulk actions on the Products page · [11] Spreadsheet view for bulk product editing · [12] Bulk import products by CSV
Polish product information
Keep the listing accurate, easy to browse, and ready for checkout.
Search engine title, description, and URL
Open the product editor under Payments > Products and find Search Engine Listing. Enter the SEO title, description, and a unique handle/slug, then save. Online-store listing must be enabled to edit SEO. The featured image supplies the SEO preview image. [15]
Example: title: Classic Cotton T-Shirt | Your Store; handle: classic-cotton-t-shirt. Recommended: keep established product URLs stable, and review existing links before changing a slug.
Photographs and media display
Use clear product views and detail photographs. Compress files and add descriptive alt text where available. To change gallery layout or zoom, edit the Product Details page and select its Product Details element. Choose the available media layout and Image Zoom behavior, then save and publish. Layout options can vary by account/theme. [17]
Product labels and ribbons
In the product editor, enable Product label, enter the label, and optionally set its start/end dates. Scheduled labels use the business account's location time zone. A label such as Sale is presentation; change the actual selling price separately. [16]
Shipping checks for physical merchandise
Product weight and dimensions are entered on the saved price/variant detail page. Shipping charges are configured separately under Payments > Settings > Shipping & Delivery. Zones and rates can depend on location, order value, or weight. Test checkout using an address you serve after changing shipping rules. [6,18]
Recommended change check
After a price or description update, review the public product and cart. After a page-layout change, save and publish in the builder. Confirm size/color selectors, media, and any sale messaging agree with the product being sold.
Official resources: [15] Product SEO descriptions and URL slugs · [16] Product labels and ribbons · [17] Product media layouts and zoom · [18] Shipping and delivery rates
Orders, returns, and downloads
Product maintenance continues after a customer places an order.
Review an order and its payment
Use Payments > Orders to open the order and review purchased items. Use Payments > Transactions for the payment record. Applicable physical orders can be fulfilled from Order Details with shipment tracking information. [2]
Refunds and stock are separate checks
For a supported refund, open Payments > Transactions, use the payment's three-dot menu, and choose Refund. Review the amount; a partial refund uses less than the full amount. Check refund history/status on the transaction. [20]
Recommended return workflow: identify the original variant, inspect the returned item, and decide whether it is saleable. Review the current inventory before updating it. The sources reviewed do not establish universal automatic-restocking behavior, so verify the recorded quantity rather than assuming a refund changed stock. Keep damaged goods out of saleable inventory.
If you sell digital downloads
Open the product's saved price/variant and go to Shipping and Delivery. Choose Digital, upload the correct files, and save. [19]
Under Payments > Settings > Notifications, enable Order Confirmation Email for Stores. [19]
Optionally edit the Thank You page element, enable Download Digital Products, and save/publish. Test customer access. [19]
The documented limit is 10 files per digital product/variant, up to 100 MB each. Customers verify access by an emailed one-time code in the Customer Access Center. Download controls require uploaded files. Removing all files removes download availability; digital products do not incur shipping charges. [19]
Official resources: [2] Set up an ecommerce online store · [19] Digital product delivery · [20] Manage refunds within the CRM
Check your work
Recommended checks for a customer managing an existing store.
After adding or modifying a product
Open the public product page in a fresh browser session. Confirm the correct item appears in the intended store and collection.
Select each size and color. Check the displayed price, image, and availability. Look for unexpected or missing combinations.
Add a variant to the cart and change its purchase quantity. Confirm the variant name and totals remain correct.
Review checkout shipping/tax presentation for a representative customer. Use your team's approved test-payment process if completing a test order.
If you place a test order, check its item details, confirmation, payment record, and resulting inventory. Check digital access when applicable.
Reconcile test inventory and record the changes you made, including the affected SKU and before/after count.
Quick troubleshooting
| SYMPTOM | START HERE |
|---|---|
| Product missing | Visibility levels on section 2; collection membership on section 9. |
| Size unavailable | Exact variant stock and out-of-stock policy on section 6. |
| Wrong image after selection | Variant image assignment on section 5. |
| New variant details will not open | Save the new price/variant first; section 5. |
| Bulk changes will not save | Invalid or hidden required fields; section 10. |
| No download button | Correct variant files and download settings; section 12. |
For ongoing maintenance, reconcile physical stock with recorded quantities, review zero-stock items, and retire expired promotions. If a control differs from this guide, use the linked official article or your account administrator before making a broad change.
Official resources
Original platform help articles and changelogs used for this guide. Reviewed October 20, 2026.
[1] Create and sell products
[2] Set up an ecommerce online store
[3] Select or filter products per store
[4] Inventory management
[5] Bulk inventory management
[6] Weights, dimensions, and SKU information
[7] Variant-specific product images
[8] Customize product selector styles
[9] How product deletion works
[10] Bulk actions on the Products page
[11] Spreadsheet view for bulk product editing
[12] Bulk import products by CSV
[13] Manual and Smart Collections
[14] Manual product sorting
[15] Product SEO descriptions and URL slugs
[16] Product labels and ribbons
[17] Product media layouts and zoom
[18] Shipping and delivery rates
[19] Digital product delivery
[20] Manage refunds within the CRM
[21] Recurring products in ecommerce stores
[22] Online store launch: product descriptions, media, variants
[23] Duplicate existing products
[24] Product tax settings
[25] Granular Payments permissions
Research notes
Important documentation differences addressed in this edition.
CSV updates: conflicting statements in [12]; use the product editor, spreadsheet view, or Inventory for maintenance. Bulk inventory: conflicting pagination language in [5]; verify affected rows in the preview. Automatic return restocking, variant limits, and automatic redirects after changing a product URL were not verified.
Screenshots are reproduced from the linked official documentation and are retained as originally published. Some documentation images show older layouts or controls; follow the written procedure when the image differs. Source [22] is a historical launch announcement; current recurring-product behavior is covered by [21].
Complete an account-specific walkthrough before treating this as a final screen-by-screen customer procedure. Worked examples, SKU patterns, stock arithmetic, and review checklists are training recommendations.
BriteDash · Store Product Management · Visual Edition · October 2026